Before requesting support, please consult the Knowledge Base and Tips and Tricks. You may also check to see if there are any updates (patches) to download for any problem you may be experiencing.
- Support is available to all users, but there will be an additional charge for clients who have not enrolled in the Preferred Client Program. Clients who have not enrolled must call technical support at (877) 737-4457 for assistance. Note: A $100 per incident charge will apply (credit card only).
- If you have a local dealer or are supported by a diocese, please contact them for technical support.
- New clients who have purchased a new PDS application will receive three months of free technical support.
Email Support Please allow one working day for your email response.
Call Support: 877.737.4457
Hours of Operation
Monday - Thursday 9:00 am - 8:00 pm (Eastern Standard Time)
Friday 9:00 am - 6:00 pm (Eastern Standard Time)