Resources

Support

Support

Email or call for support

Support

System Status

Real-time system status information

About Your Account

About Your Account

Login to get account details, call history & more

Enhancement Requests

Enhancement Request

Enhancements, Ideas, questions etc

Downloads

Downloads

Get the latest versions of enhancement & upgrades

Shop Online

Shop

Browse our various Forms & Supplies & purchase online

Documentation

Help Center

Browse release notes, user guides, error, and troubleshooting articles, and more.

Services

Services

Data Conversion, Data Repair & IT Consultations

Services

Implementation

Planning and installation to training and launching consultative services

Services

Training

Online Courses, Personalized Training, & Classroom Events

 

Support Center

With innovative intelligent routing technology, our total interaction support system will automatically identify you by your email address or phone number and route you to the most appropriate support representative based on the solutions you use.  When you contact Support, your communication request will be handled in the order it is received regardless of contact method – email, phone or chat.

Contact

Email Request:

Submit a Contact Request to have a Support Representative contact you.  Simply fill out the Email Request Form and a Support Representative will receive your email and respond to you in a timely manner.

General feedback or requests for enhancements are welcomed and can be made through the Enhancement Request Form.

Call: 1.800.669.2509

Phone:

Dial our toll-free phone number 1.877.737.4457 to speak with a Support Representative.

Hours of Operation:

Monday through Thursday
9:00 AM – 8:00 PM (Eastern Standard Time)

Friday
9:00 AM – 6:00 PM (Eastern Standard Time)

 

Is your contact information current?

Ensure that we have your most current contact information on record including all phone numbers and email addresses that you use on a regular basis to contact us.  This information is what helps us automatically identify you and intelligently route you to the best support representative for your needs.  All your information is safe with us; check out our Privacy Policy for more details on how we keep your data confidential.

 

Last Published: May 7, 2013 4:17 PM

Email Support

call 877.737.4457